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Sales Force Automation/Data Collection and Management
In an era when government and industry regulations are increasing, the system for collection and management of sales team activity and sampling practices has never been more important to the pharmaceutical and biotech industries. Reliable, integrated systems are required to help optimize field sales team performance while maintaining compliance.
TOTAL DATA SOLUTIONS
Through the Total Data Solutions (TDS) division, complete front-end and back-end packages are offered with built-in performance measurements to track, analyze, and manage field force activity. Built specifically for the pharmaceutical sales industry, TDS provides a flexible, PDMA-compliant solution to efficiently manage your field force and help maximize their productivity. Consider these service offerings:
Sales Force Automation
Total Data Solutions combines their proprietary Call and Sample Tracking (CAST™) system as the back-end database with their Sales Force Automation (SFA) Suite for front-end data collection. With this powerful field management tool, sales representatives can work with handheld devices while on the job to access key call information, collect field data, and obtain physician signatures for the receipt of Rx samples, electronically.
Analysis and Reporting
The CAST™ database has been designed with flexible project set-up rules and options so that TDS can configure data collection to meet your specific needs. Because data are captured in near real-time, reports are also timely. Your Management Team has the flexibility to view data in various formats and make adjustments where needed to optimize performance. In addition, the TDS analysts can support your incentive compensation program needs with customized program design and management.
Help Desk
To assist with technical questions that may arise in the field or at home, TDS can provide dedicated, quality, and fully staffed help desk support services as part of an integrated solution or as an independent offering.
For more information contact:
Stephen Gornto
Chief Operating Officer
Sales Operations & Compliance Support
PRS Franklin & Total Data Solutions
P: 800.416.0555
F: 732.537.4912
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